We are looking for talented individual who is highly motivated and loves nurturing client relationships to join us as a Client Services Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will oversee an array of turnkey creative projects such as branding, campaign planning and development, content strategy, collateral design, digital asset design, video productions.
Responsibilities:
- Lead and work closely on pitches and pitch presentations with internal teams.
- Work with other members of the agency to respond effectively to new business enquiries.
- Build and nurture good relationships with clients.
- Own your communications with clients - participate in and manage meetings and calls with clients, understand and analyse their needs.
- Gather, share and act upon receiving brief or feedback from client.
- Plan and implement market research to develop marketing and creative strategies and tactics that will be appropriate and effective for your clients.
- Develop briefs based on Client’s input, sound research, account knowledge and brief assigned creative teams.
- Present and sell tactical creative ideas and work to clients.
- Manage and oversee the preparation of proposals, quotations, timelines and billings for your projects.
- Manage and update production timetables, project tracking tools (eg. progress reports, translation and print trackers etc.) to monitor progress of projects and ensure efficient and on-time deliveries.
- Facilitate and manage client feedback as an intermediary between client and agency.
Requirements:
- A minimum diploma in art, design, multimedia or new media
- Have 2 years or more working experience in a motion, animation or media role
- A strong portfolio or showreel of motion work
- Ability to tell stories and communicate visually
- Skills in motion design, compositing, 3D animation, technical direction and editing
- Fully proficient in Adobe Creative Suite software, including Adobe After Effects and Premiere Pro (or Final Cut)
- Experience in filming, lighting and sound recording in a real-world environment is desirable.
- Good communication, time management and collaboration skills.
- Able and willing to learn new software and new technologies
To apply, please send your CV and portfolio to hr@siliconplus.com.sg